Compliance Agent

Compliance testing is often periodic sampling, a few cases reviewed after the fact, which lets exceptions sit undetected for weeks.

The Compliance Agent moves control testing into the flow of work. For each case it finds the governing Standard Operating Procedure, evaluates the case against every control, and records an auditable verdict. It clears compliant cases and flags or blocks exceptions for a human. The agent never resolves a case itself. It produces evidence.

Every verdict carries a per check breakdown with pass, fail, or not applicable for each control, the evidence found, and the policy section cited, plus a plain language summary and the SOP version used. All of it is visible in a compliance console.

Common applications include testing IT access requests against provisioning and security controls such as authorized approval, least privilege, expiry, identity verification, and segregation of duties, and testing facilities work orders against safety controls such as hazard screening, lockout tagout and permits, qualified assignee, and area safety.

Insurance example. In the Claims Intake and Triage demo app the agent tests each First Notice of Loss claim against its governing SOP and records a clear, flag, or block verdict with per check evidence for an adjuster or examiner to review.

• SOP-driven testing: Finds the Standard Operating Procedure that governs each case and tests the case against every control.
• Clear verdict: Records Cleared, Flagged, or Blocked based on control severity and the on-fail action.
• Per-check evidence: Captures pass, fail, or N/A for each control with the evidence found and the policy section cited.
• Plain-language summary: Writes a short summary and stamps the SOP version used, so every result is auditable.
• Human-in-the-loop: Never resolves the case itself. It routes flagged cases for review and escalates blocked ones.
• Compliance console: Shows the verdict pill, the summary, and the full per-check breakdown.
• Extensible SOPs: Add new procedures as documents or as data rows, without changing the agent.

This version adds a worked reference implementation in the new Claims Intake and Triage demo app, an insurance First Notice of Loss scenario that shows the full intake, route, and compliance pipeline. The rest of the changes are copy clarifications only, with no change to agent behavior.