Insurance Policy Checking Automation

Manual policy checking consumes 40% of a typical employee's day and still results in an increase in E&O claims.

Before the breakthrough of automation, and even after that, policy checking has been a manual process. If you are familiar with the task, you must also know how much time and effort this process consumes. A regular policy document or binder consists of around 30 to 250 pages or even more!

Going through the exhaustive policy documents, verifying their details with the management systems, and then manually taking notes of differences or matching information to create a checklist sounds quite intimidating.

You can only imagine doing it repeatedly for each policy!

An average of 45 minutes is spent on checking a single policy document manually, whereas with our automated solution, it only takes 2.5 minutes to complete the process.

AI & RPA based solution that extracts, reads and understands unstructured data in property and casualty insurance binders and policies.

Functionality: Using AppianIDP, we analyze and extract relevant data points from the policy/binder document within minutes. Using AppianRPA, we verify the extracted data against the Agency Management System's Policy Page. Using Appian‘s low-code capabilities, we prepare the checklist with differences/matching information and a consolidated report of the E&O Summary.

Key Features:

1. Data Extraction
2. Predefine Checklist
3. Color-Coded Errors and Ommissions
4. E&O Summary
5. On-Screen Visualisation
6. Audit-Trail