iSCAQ

iSCAQ system, built on Appian platform, provides an integrated SaaS (optional managed service) solution covering all aspects of Contractor & Supplier Accreditation & Quality management enabling enterprises with tighter regulatory compliance, real time visibility into available workforce &supplier quality leading to efficient workforce planning required for optimal customer experience.

Following are the benefits an organisation can realise swiftly by embracing iSACQ solution

• Uninterrupted Workforce Planning
• Reduced Operational Expenses
• Greater Customer Satisfaction
• Real-time Workforce Quality Measurement
• Service Quality & Timely Delivery
• Automated Governance & Compliance

1. Workforce Registration - Register anytime, anywhere and from any device with following security & approval process.

• Account creation
• Authentication by integration or SSO
• Approval process of contractor account

2. Workforce Accreditation - It enables you to achieve faster, reliable, and accurate verification process with up to date record of contractor credentials and lower operating expenses.

• Manual certificate & licence verification
• AI & Machine Learning verification
• Configurable workflows & inductions

3. Workforce Enablement - Reduce your paper footprint, training cost with greater control and compliances of Operational health & safety policies.

• Anytime anywhere induction & training
• Always up to date training record
• Easy to use induction module
• Integrate with your own learning system

4. Workforce Digital ID - This feature gives you convenient Digital ID on your device, It can be easily integrated with your printers for physical IDs, access card & key systems.

5. Workforce & Supplier Audit - You can get on demand Audit reports to manage public, employee liability & risk exposure and it ensures qualified contractors deliver work for your organisation.

• Real time risk compliance registers
• Complete log & audit trails
• Automated accreditation audits
• In-field audit