SolutionPaid

Nuvitek Permit Management Solution

by Nuvitek

Description

Most permitting systems are implemented in siloed, outdated, inefficient systems that cause long processing times. This affects not only constituents who need their permit applications processed quickly, but also the agencies that oversee the issuance, compliance, and enforcement of those permits.

Duplicate data entry, rigid legacy systems, unintuitive user interfaces, and a lack of data transparency are major hindrances to the permitting process, causing delays of up to two months and other challenges, including the following:

  • Costly non-compliance and regulatory fines due to the lack of an audit trail and centralized data.
  • Significant manual entry delays are caused by limited ability to enter data and evidence in offline environments.
  • Inability to address risks and bottlenecks because of limited permitting data visibility.
  • Customer dissatisfaction due to delayed processing with a lack of collaboration and inefficient back-and-forth communication between constituents, agents, and the general counsel.

Features

Built on the Appian Low-Code Platform, Nuvitek’s Permitting and Licensing Solution provides a digitized, wizard-driven application process with complete visibility into application status. The solution is equipped with the following capabilities and features:

  • Intuitive interface: easy-to-use interface ensures process efficiency and an intuitive public portal provides self-service functionality.
  • Quicker permitting process: built-in checks and validations reduce the time to obtain a permit from months to days.
  • Clear audit trail: tracks, monitors, and delegates tasks and identifies bottlenecks.
  • Seamless integration: delivers convenience through integrations that help expedite data entry validation (USPS), payment processing (Pay.Gov), and site visualization (using Google Maps)
  • Automated workflow: incorporating AI/ML and RPA enable knowledge workers to shift their focus to higher-value tasks.
  • Centralized data: to view all permitting and licensing data in one place.